Inside Sales/Customer Service
Name: Donna Burmeister
Title: Customer Service
Time with Giant: 23 years
A Little Bit About You: Donna graduated from Saint Francis College in May 1991. She has a Bachelor’s in Business Administration with a Minor in Marketing. She played basketball in college.
Responsibilities at Giant: Inside sales person and customer service account representative – answers phone calls, enters orders and technical support. She is also responsible for all activities related to invoicing. Responsible for communicating Giant’s needs to purchasing, informing the production department what our customers need and giving delivery dates to sales and customers. She also arranges Giant’s potlucks, picnics and Christmas parties.
Best Part of Your Job: Being able to help in other areas of the company when needed, like shipping, receiving or building products
Fun Fact About You: Has a cat named Charlie, who is adorable and loving.
Hobbies: Watching sports, walking or bike riding
What Inspires You: “My children”
Favorite Thing About Giant: “We are all family.”
Title: Inside Sales/Customer Service
Time with Giant: 22 years
A Little Bit About You: ” ‘Redhead’ – ’nuff said.”
Responsibilities at Giant: Besides the day-to-day workflow/process: customer calls, e-mails, technical help and order entry, Tobie takes care of inquires and assisting our outside sales team. At times, when the need arises, she helps in other departments like shipping and receiving. She also communicates customer needs to the purchase department/outside sales team to ensure their product needs are met.
Best Part of Your Job: “Helping customers when they need assistance figuring out pump and accessory issues. Also, feeling like I have accomplished something at the end of the day.”
Fun Fact About You: “I am just the right amount of feisty. My co-workers would say too much at times.”
Hobbies: Exercising, reading, hiking, camping are some of Tobies’ favorite things to do as well as hanging out with family and friends.
What Inspires You: “Helping people, not only at work but in my personal life.”
Favorite Thing About Giant: “The comradery and feeling like a part of a family at Giant. Working with my colleagues to help our customers grow.”
Name: Carter Lescallette
Title: National Sales Manager
Time with Giant: Started October 2008
A Little Bit About You: Carter is a Mechanical Engineer and previously has been a Maintenance Supervisor in a steel mill, a hydraulic design engineer, and a Sales Manager for a hydraulic engineering company before Giant.
Responsibilities at Giant: Industrial Sales
Best Part of Your Job: Making lifelong relationships with customers
Fun Fact About You: Carter has been an avid bird watcher from a young age. When he was in his teens he was recruited by the Pennsylvania Department of Natural Resources to assist in identifying migrating warblers during their annual bird banding operation.
Hobbies: Fishing, Cooking wild Game, Hiking and Camping
What Inspires You: Solving problems and helping others
Favorite Thing About Giant: “Giant is such a wonderful place to work that it’s hard to pick a favorite, but I think the feeling of one big family is what makes Giant so special.”
Title: National Sales
Time with Giant: 10 years, 20 with the Simon family
A Little Bit About You: Keith has two lovely daughters and one lovely granddaughter.
Responsibilities at Giant: I cover 5 industries
Best Part of Your Job: Meeting new people and making new friends
Fun Fact About You: Keith loves to collect shells from every beach he visits
Hobbies: Golf, Going to the Beach, Fishing, Traveling
What Inspires You: Different challenges everyday
Favorite Thing About Giant: “The diversity to manufacture anything from small custom parts to custom power units.”
Title: National Sales Account Manager
Time with Giant: 5 years
A Little Bit About You: DJ grew up in Swanton, OH and attended the University of Toledo. He graduated with a bachelor’s degree in Professional Sales and Marketing. He currently resides in Perrysburg, OH with his wife Jessica and their three boys.
Responsibilities at Giant: Developing relationships with potential customers and growing relationships with current customers
Best Part of Your Job: Meeting a variety of people and pushing to find solutions to help them
Fun Fact About You: DJ has watched a baseball game in 16 different stadiums and has a goal to get to all of them.
Hobbies: DJ is an avid sports fan along with his family. They follow Cleveland Browns football, Detroit Tigers baseball, and the Michigan Wolverines. He enjoys family trips to the beach and playing golf in the summer.
What Inspires You: People who work hard to get where they want to be and never give up. DJ is motivated by his kids and helping to create a great life for his family.
Favorite Thing About Giant: “That Giant is family owned. Working at Giant makes you feel like you are part of the family.”
For 50 years, Giant Pumps has offered the most dependable positive displacement high-pressure triplex pumps available. Designed and built to the highest quality standards, customers count on Giant Pumps products to keep their equipment running. Every design detail of Giant Pumps products is optimized for long-life and reliable performance, making Giant Pumps the most trusted name in high-pressure pumps and systems.